For Australians owed money or stuck with an unfair “no”

Denied, short-changed, or stonewalled?
Push back — properly.

CaseMade builds the free, plain-English guide to your exact dispute — your rights, the steps, the deadlines — plus the done-for-you templates to recover what you're owed yourself. We're building it dispute by dispute. First file live: a denied car-insurance claim.

Built around the official process Many disputes need no lawyer Free & low-cost paths, plainly explained
Official letters and documents on a dark desk under a single light
Free & low-cost official paths·Ombudsmen·Tribunals·Regulators·Plain English·Templates that do the work
How CaseMade works

A brush-off is the start of a process, not the end of it. We give you the path — and the words.

  1. 01

    Find your situation

    Pick your dispute below. We're building these out one at a time, properly researched — a denied car-insurance claim is live now, with more on the way.

  2. 02

    Follow the free guide

    Plain-English: your rights, the exact path, every deadline — built around the official process and citing the real authorities so you can check us.

    Free to read
  3. 03

    Get the pack when you're ready

    When you decide to act, the done-for-you fill-in letters and evidence checklist do the heavy lifting — so you put your strongest case, properly.

    Optional · founding price
Why this works
Real, free, and winnable.

The systems to push back — ombudsmen like AFCA, building regulators, state bond authorities and tribunals — are real, mostly free, and designed for ordinary people. The catch is they're scattered and written in process-speak. CaseMade pulls each one into a single, plain-English guide, cites the actual authorities, and hands you the templates to act.

We build each file properly — researched against the official sources — before it goes live.

Most people lose disputes for one reason: they don't know the path, or they miss a deadline. The systems to fight back are real and mostly free — they're just scattered and written in process-speak.

CaseMade pulls each one into a single, plain-English guide, cites the actual authorities so you can check us, and gives you the templates to act. We're not a law firm and we don't act for you — we provide general information and blank templates you complete yourself, and we always point you to free help (like AFCA and the Financial Rights Legal Centre) when that's the better call.

Don't see your dispute yet?

Tell us where you're stuck.

We'll send the closest free guide we have, and let you know the moment yours lands — at the founding price.

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